Refund and Returns Policy
The return window at Fluffy Paws Supply is 7 days from delivery.
Returned shampoos and conditioners must be unused and boxed as it came.
- 01Sending Shampoos and Conditioners back to the shop
- 02When Fluffy Paws Supply refunds you
- 03Damage to Shampoos and Conditioners on arrival
Sending Shampoos and Conditioners back to the shop
Email Fluffy Paws Supply the order number and tell us which item it is.
Our reply from Fluffy Paws Supply carries the return address and how to mark the box.
Wait for the reply before sending anything to Fluffy Paws Supply.
When Fluffy Paws Supply refunds you
Fluffy Paws Supply issues the refund to the method that paid, once the item has been received and inspected.
Allow 5-7 business days for money from Fluffy Paws Supply to show.
Damage to Shampoos and Conditioners on arrival
Before anything is thrown out, photograph the shampoos and conditioners and its packaging.
With those pictures and the order number Fluffy Paws Supply can act on it.
Breakages on shampoos and conditioners are settled with a replacement.