Customer policy

Shipping Policy

Fluffy Paws Supply fills each order on the premises and passes it to a tracked carrier service.

We do not hand shampoos and conditioners orders to an outside fulfilment house.

Free delivery on Shampoos and Conditioners

Spend $59 or more at Fluffy Paws Supply and delivery inside the United States is free.

Anything under the threshold is one flat $8.99 at Fluffy Paws Supply for the whole box.

Which addresses Fluffy Paws Supply sends to

Delivery from Fluffy Paws Supply is to United States addresses alone, Alaska and Hawaii among them.

Fluffy Paws Supply does not deliver to freight forwarders or to addresses in other countries.

Correcting a delivery address with Fluffy Paws Supply

Please confirm the address carefully when ordering from Fluffy Paws Supply.

After collection the parcel is out of the hands of Fluffy Paws Supply.

Same-day notice reaches Fluffy Paws Supply in time to put an unshipped order right.